# Swing Education Help Center

> Hello {{first\_name|fallback:"there"}}, how can we help you?

## Swing Subs for Substitute Teachers

- [How to access Pay Statements in the UKG App](https://support.swingeducation.com/en/articles/11544571-how-to-access-pay-statements-in-the-ukg-app.md): Viewing pay statements on the UKG app
- [What does the"Not a good fit" button do on the sub request?](https://support.swingeducation.com/en/articles/12997499-what-does-the-not-a-good-fit-button-do-on-the-sub-request.md): Explains the "Not a good fit" feature on the Swing Platform
- [Does Swing require a COVID Vaccine to sub?](https://support.swingeducation.com/en/articles/13188676-does-swing-require-a-covid-vaccine-to-sub.md): Swing COVID requirements
- [How do I accept a request via text notification?](https://support.swingeducation.com/en/articles/11119959-how-do-i-accept-a-request-via-text-notification.md)
- [Requested substitutes and school favorites lists](https://support.swingeducation.com/en/articles/11119977-requested-substitutes-and-school-favorites-lists.md)
- [What is a Swing Hero?](https://support.swingeducation.com/en/articles/11119976-what-is-a-swing-hero.md): What it means to be a Swing Hero and how to qualify
- [How do I leave feedback about a school?](https://support.swingeducation.com/en/articles/11119973-how-do-i-leave-feedback-about-a-school.md)
- [How can I find out more information about a school?](https://support.swingeducation.com/en/articles/11119969-how-can-i-find-out-more-information-about-a-school.md)
- [What does the banner on my account mean?](https://support.swingeducation.com/en/articles/11119967-what-does-the-banner-on-my-account-mean.md)
- [How do I setup my Swing Sub profile?](https://support.swingeducation.com/en/articles/11119964-how-do-i-setup-my-swing-sub-profile.md): Setting up for your Swing teacher profile for school admins to see
- [Can I return to a school without a Swing request?](https://support.swingeducation.com/en/articles/11119961-can-i-return-to-a-school-without-a-swing-request.md)
- [What are waitlists on sub requests?](https://support.swingeducation.com/en/articles/11119946-what-are-waitlists-on-sub-requests.md): Sub request waitlists explained.
- [Substitute teaching request types](https://support.swingeducation.com/en/articles/11119958-substitute-teaching-request-types.md): The types of sub requests on Swing explained
- [How do I cancel my commitment to a request?](https://support.swingeducation.com/en/articles/11119954-how-do-i-cancel-my-commitment-to-a-request.md): Explaining how subs can partially or fully cancel a request. Outlines how to get off the schedule in a multiday request.
- [How to refer a friend to Swing Education](https://support.swingeducation.com/en/articles/11119952-how-to-refer-a-friend-to-swing-education.md): Referring a friend to Swing
- [Quick start guide on how to use the new Swing Education app](https://support.swingeducation.com/en/articles/11119949-quick-start-guide-on-how-to-use-the-new-swing-education-app.md)
- [How can I turn on/off notifications?](https://support.swingeducation.com/en/articles/11119948-how-can-i-turn-on-off-notifications.md): How to turn on or off notifications within the Swing app
- [How do I view and accept a request from the Swing website?](https://support.swingeducation.com/en/articles/11119947-how-do-i-view-and-accept-a-request-from-the-swing-website.md)
- [How do I contact Swing Support?](https://support.swingeducation.com/en/articles/11119950-how-do-i-contact-swing-support.md): Swing Support contact info
- [How do I filter my sub request?](https://support.swingeducation.com/en/articles/13863093-how-do-i-filter-my-sub-request.md): Using the filter feature to find jobs that fit your schedule and preferences.
- [How can I update my zip code and travel distance?](https://support.swingeducation.com/en/articles/14094652-how-can-i-update-my-zip-code-and-travel-distance.md): Update your location and travel radius to see more job requests near you.
- [How does Swing Education work? And how can I manage job postings and my preferences?](https://support.swingeducation.com/en/articles/12015312-how-does-swing-education-work-and-how-can-i-manage-job-postings-and-my-preferences.md): Detailed explanation of how Swing works and guidance on effectively managing job postings and preferences for schools or sub requests.
- [Do I need a bachelor's degree to sub with Swing Education?](https://support.swingeducation.com/en/articles/11119909-do-i-need-a-bachelor-s-degree-to-sub-with-swing-education.md): Degree requirements to join Swing
- [Is substitute teaching right for me?](https://support.swingeducation.com/en/articles/11119924-is-substitute-teaching-right-for-me.md)
- [Why should I become a Swing Sub?](https://support.swingeducation.com/en/articles/11119934-why-should-i-become-a-swing-sub.md)
- [What do I do If I'm running late?](https://support.swingeducation.com/en/articles/11120099-what-do-i-do-if-i-m-running-late.md)
- [How do I report when I am sick?](https://support.swingeducation.com/en/articles/11120097-how-do-i-report-when-i-am-sick.md): How to report when you're sick
- [Workers compensation injury information and worksite poster](https://support.swingeducation.com/en/articles/11120094-workers-compensation-injury-information-and-worksite-poster.md)
- [Summer break opportunities and resources available to you!](https://support.swingeducation.com/en/articles/11120089-summer-break-opportunities-and-resources-available-to-you.md)
- [What do I do if I was hired as a fulltime employee at a school?](https://support.swingeducation.com/en/articles/11120077-what-do-i-do-if-i-was-hired-as-a-fulltime-employee-at-a-school.md)
- [Why am I not getting notifications for jobs that are posted on the site?](https://support.swingeducation.com/en/articles/11120070-why-am-i-not-getting-notifications-for-jobs-that-are-posted-on-the-site.md)
- [Is there an interview process to join Swing?](https://support.swingeducation.com/en/articles/11120014-is-there-an-interview-process-to-join-swing.md)
- [What are long term requests for Swing Subs?](https://support.swingeducation.com/en/articles/11120030-what-are-long-term-requests-for-swing-subs.md): Long term requests within the Swing
- [What is Swing Education's contact information?](https://support.swingeducation.com/en/articles/11120028-what-is-swing-education-s-contact-information.md)
- [How do I reset my password?](https://support.swingeducation.com/en/articles/11120026-how-do-i-reset-my-password.md)
- [Can I use Swing as a reference?](https://support.swingeducation.com/en/articles/11120024-can-i-use-swing-as-a-reference.md)
- [Does Swing sponsor work visas or STEM OPT?](https://support.swingeducation.com/en/articles/11519649-does-swing-sponsor-work-visas-or-stem-opt.md): Questions regarding sponsoring visas, etc.
- [Checking Your Sick Leave Balance](https://support.swingeducation.com/en/articles/11751862-checking-your-sick-leave-balance.md): Outlines how to check how much sick time you have within UKG
- [End-of-Year Tax Form FAQs](https://support.swingeducation.com/en/articles/11758655-end-of-year-tax-form-faqs.md): 1099 Tax FAQS
- [Getting Paid for Harassment Prevention & Onboarding Training](https://support.swingeducation.com/en/articles/11786789-getting-paid-for-harassment-prevention-onboarding-training.md): Learn how to process payments for mandatory trainings, including Harassment Prevention and Onboarding.
- [How do I resolve login and access issues with the UKG system?](https://support.swingeducation.com/en/articles/11786797-how-do-i-resolve-login-and-access-issues-with-the-ukg-system.md): Resolving login and access issues
- [What is Swing Education's policy and process for timesheet submission?](https://support.swingeducation.com/en/articles/11973371-what-is-swing-education-s-policy-and-process-for-timesheet-submission.md): Timesheet policies and processes.
- [I'd like to contest negative feedback I received from a school ](https://support.swingeducation.com/en/articles/13232045-i-d-like-to-contest-negative-feedback-i-received-from-a-school.md)
- [Does Swing offer holiday pay?](https://support.swingeducation.com/en/articles/13232788-does-swing-offer-holiday-pay.md): Swing's policy on holidays
- [Viewing past sub requests on the Swing website](https://support.swingeducation.com/en/articles/13240540-viewing-past-sub-requests-on-the-swing-website.md): Looking at past requests on the Swing Sub website
- [What if I’m looking for pay statements from before January 26th, 2025?](https://support.swingeducation.com/en/articles/13494460-what-if-i-m-looking-for-pay-statements-from-before-january-26th-2025.md): If you were paid through ADP before, you can still access your past pay statements directly through ADP iPay.
- [What is Branch Activation Promotion?](https://support.swingeducation.com/en/articles/14190454-what-is-branch-activation-promotion.md)
- [How to have a successful first day](https://support.swingeducation.com/en/articles/11120152-how-to-have-a-successful-first-day.md)
- [Professional Development Series: Classroom Management Part 1](https://support.swingeducation.com/en/articles/11120154-professional-development-series-classroom-management-part-1.md)
- [Swing speaker Series: Introduction to classroom management](https://support.swingeducation.com/en/articles/11120160-swing-speaker-series-introduction-to-classroom-management.md)
- [Swing speaker series: Using the three rules of improv in substitute teaching](https://support.swingeducation.com/en/articles/11120163-swing-speaker-series-using-the-three-rules-of-improv-in-substitute-teaching.md)
- [Swing speaker series: Integrating SEL into the core of the curriculum](https://support.swingeducation.com/en/articles/11120166-swing-speaker-series-integrating-sel-into-the-core-of-the-curriculum.md)
- [Swing speaker series: Intro to SEL for substitute teachers](https://support.swingeducation.com/en/articles/11120169-swing-speaker-series-intro-to-sel-for-substitute-teachers.md)
- [Swing speaker series: Fostering positive interactions with students](https://support.swingeducation.com/en/articles/11120173-swing-speaker-series-fostering-positive-interactions-with-students.md)
- [How to prepare for an assignment](https://support.swingeducation.com/en/articles/11120180-how-to-prepare-for-an-assignment.md)
- [How should I dress for my assignment?](https://support.swingeducation.com/en/articles/11120182-how-should-i-dress-for-my-assignment.md)
- [Keys to success in schools](https://support.swingeducation.com/en/articles/11120185-keys-to-success-in-schools.md): This article outlines expectations designed to help you succeed as a Swing Sub on the Swing Platform.
- [Maintaining positive classroom engagement](https://support.swingeducation.com/en/articles/11120189-maintaining-positive-classroom-engagement.md)
- [Tips when the assignment or sub role is unclear](https://support.swingeducation.com/en/articles/11120192-tips-when-the-assignment-or-sub-role-is-unclear.md): Ideas for what to do during an active request if you're unsure.
- [How can I improve my classroom management?](https://support.swingeducation.com/en/articles/11120195-how-can-i-improve-my-classroom-management.md)
- [How to use Google Maps to always arrive on time](https://support.swingeducation.com/en/articles/11120198-how-to-use-google-maps-to-always-arrive-on-time.md)
- [Avoiding physical contact with students](https://support.swingeducation.com/en/articles/11120200-avoiding-physical-contact-with-students.md)
- [Can I, as a Swing Sub, share my social media with students?](https://support.swingeducation.com/en/articles/11120202-can-i-as-a-swing-sub-share-my-social-media-with-students.md): Swing's policy on sharing social media to students.
- [Swing Education, STEDI Team to offer substitute teacher training](https://support.swingeducation.com/en/articles/11120204-swing-education-stedi-team-to-offer-substitute-teacher-training.md): High-quality premium training available for free for Swing Subs!
- [What is the Swing Skill Builder?](https://support.swingeducation.com/en/articles/13391815-what-is-the-swing-skill-builder.md): Build your teaching skills and earn qualifications for your profile.

## Swing Schools for School Administrators

- [Submitting a concern about a sub request](https://support.swingeducation.com/en/articles/11699496-submitting-a-concern-about-a-sub-request.md): Learn how to report issues related to your sub request in just a few steps.
- [What positions can Swing help cover?](https://support.swingeducation.com/en/articles/11120230-what-positions-can-swing-help-cover.md)
- [Keeping Your Request Open After the Start](https://support.swingeducation.com/en/articles/15424509-keeping-your-request-open-after-the-start.md): This article breaks down how and when schools can use the Open After Start feature to increase the changes of their request being filled.