Watch our Sub Platform Demo Video for a quick demo of how to use the platform!
Make sure you check out our other helpful articles to walk you through Subs FAQ's. Here are just a few:
We know you’re busy, so we designed the Swing Education app for teachers on the go. With the app, you can view and accept requests, get access to your schedule, update your profile and more. Get started with the guide below.
Get the iOS app in the App Store
Get the Android app from Google Play
Log in to the app — you only need to do this once — and you will be taken to the home screen. To view open requests, tap “Openings” at the bottom of the screen. To view your schedule, tap “Commitments”.
You can also sign up for waitlisted assignments. When you accept a waitlisted assignment, you will be placed into the request if the original sub cancels. To get on a waitlist, tap the “Waitlists” tab at the top of the screen. Tap the request you want, then tap “Add to Waitlist”.
Once you download and log into the app, you will be notified of new requests via push notification instead of SMS messages. With push notifications, you will now have all your Swing activity centralized in the app.
To accept a request from a push notification, tap the notification from your notification center. This will take you to the request page for that assignment, where you can view request details and accept the request.
Important: If you disable app notifications, you will not automatically start receiving teaching requests via text message. Please contact support and ask them to re-enable text notifications.
. 
To view a multi-day request, first tap to open it. At the top of the screen, you’ll see the date range for the request. Tap the right arrow to see the day-by-day view.
All jobs, or “requests”, as we call them, will be placed directly by the schools onto the Swing platform. You can see these requests on the Swing platform by:
Logging into your account at https://subs.swingeducation.com/#/
Clicking on "Open Requests"
You will see a list of open requests with a summary of the request details. Click on "View Details" to open the request and view the information the admin has included.
You can also check the Show Waitlists?” Box to see requests that are filled but have an open waitlist. By adding yourself to the waitlist, you are expressing interest in the request should it become available. If chosen, you will receive a notification that you are confirmed to fill the request.
To see assignments you are committed to click on the “Commitments” tab at the top of your account. It's important that you check your commitments to ensure that all days you have worked have a request page listed, and your requests are active.
You will also be able to see your last 7 days worked, but only for requests that have ended, right on this page as well. If the request is still active, it will still show under "upcoming", as you still have upcoming days to work. Once the request ends it will appear under the last 7 days worked section.
To see what you have been paid for, check your pay statements on Tipalti (1099 contractors) or ADP (W-2 employees).
**See Swing's Cancellation Policy for Both Subs and Schools**
Below are the steps you will take to cancel a request:
To update your Swing Education mandatory requirements:
Any requirement that needs updating will have a blue "update" button. Click the update button for further instructions on updating that particular requirement. If no update is needed, there will be no actionable buttons for you to select.
Please note: you cannot update a requirement prior to 7 weeks from the current expiration date. Please hold on to it until your current documentation is within 7 weeks of expiring, and then update your account.
Not sure what's due? All of your documents will be displayed in your account settings with the current expiration dates.
Note: Once you have updated your requirement you can ignore emails asking you to update. Please allow 2-3 business days for your document to be accepted.
You may be feeling that guidance around COVID-19 preparedness in schools is changing every day, and you wouldn’t be wrong. The team at Swing Education can’t predict in advance changes to state, local and district-level policies, but we can help you prepare to teach. Our COVID-19 Readiness Checklist will help you be ready to teach so you can continue accepting requests from your favorite schools.
Before Accepting the Request
After Accepting the Request
The Night Before the Assignment
The Day of the Assignment
Does Swing Education require SwingSubs to be vaccinated?
By law, substitute teachers in California are required to be fully vaccinated (2 weeks after your second dose in a 2-dose series, or at least 2 weeks after your first dose in a single-dose vaccine) to teach in schools. Charter, public and many private schools in New York City also require teachers to be vaccinated. Other states continue to update their guidance and may also implement vaccination and/or testing requirements. Please check your local health department’s website regularly.
Swing Education does not require vaccination but we strongly encourage it for those who are able and eligible.
Where can I get a free COVID-19 test?
The Families First Coronavirus Response Act ensures that COVID-19 testing is free to anyone in the U.S., including the uninsured. Find a location near you here.
Where can I get a digital vaccination card?
Arizona: coming soon. Pre-register here.
I am vaccinated but the school is asking me to take a COVID-19 test. Do I have to take it?
Some schools may require testing regardless of vaccination status. If you are unwilling to take a test, you will be sent home without pay. Be sure to read the school’s official policy so you are aware of the check-in procedures, which may include mandatory testing.
What if the school does not require masks?
Swing’s official policy is that SwingSubs must wear masks on assignment, regardless of the school’s policy. You can review our full policy here.
I was turned away at a school because my COVID-19 test came back positive. Will I be paid?
No, you will not be paid if you are turned away because of a positive test.
I was turned away at a school because I forgot my proof of vaccination. Will I be paid?
It is your responsibility to keep your proof of vaccination with you when you go out on assignment. We recommend taking a photo of your card or downloading one of the digital vaccination record apps noted above. You will not be paid if a school turns you away because you do not have proof of vaccination.
I have more questions. What should I do?
Please contact the school administrator if you have questions about a school or district’s policy. Please contact Swing Support here for any other questions.
Updated: March 11, 2021.
As of March 2, 2021, President Biden has directed all states to provide vaccinations for teachers. Find your state below to learn where you can find a provider.
Note: bring your Swing Education pay stub with you to your appointment to demonstrate eligibility. You do not need a letter from Swing to demonstrate eligibility.
| Arizona - Maricopa County |
|
| Arizona - Pinal County |
|
| California - All | |
| California - Long Beach | |
| California - Los Angeles |
Los Angeles County will begin vaccinating educators March 1, 2021. |
| California - San Francisco | |
| California - San Mateo |
Teachers are eligible for vaccinations beginning February 22, 2021. |
| Illinois - Chicago | |
| New Jersey |
Teachers are now eligible for vaccinations in New Jersey.
|
| New York |
|
| Texas |
As of March 3, 2021, all teachers are eligible for vaccinations in Texas. |
| Washington, D.C. |
When will it be my turn to be vaccinated?
As of March 2, 2021, President Biden has directed all states to provide vaccinations for teachers. Timing depends on vaccine supply. You can read more about the President's directive here.
What documentation will I need to provide to prove that I work in education?
You need to bring your Swing Education pay stub with you when you go to your appointment. Learn how to print your pay stub here.
I onboarded with Swing, but never took an assignment. Can I still be vaccinated?
If you are a teacher you are eligible to be vaccinated, but you will need a pay stub to demonstrate eligibility. If you have never worked an assignment with Swing, you will not have a pay stub from Swing so we recommend bringing a pay stub from your previous employer. Onboarding with Swing is not proof of eligibility to be vaccinated.
Am I required to get the vaccine to work with Swing or at Swing partner schools?
At this time, there are no requirements to be vaccinated.
Across the nation, educators are responding valiantly to an unprecedented health crisis and its ramifications for students, educators, and their communities. Leaders and staff are charting new courses for this unique time. The COVID-19 pandemic is a national crisis that poses a serious health risk for everyone. We’re providing some essentials tips that will help prevent the spread of disease and protect our subs, partnering schools, and their communities.
Our Subs:
These are just a few essential tips that we recommend our Subs implement during this pandemic while working at our partnering schools. We hope that you and your loved ones are well, and we are more committed than ever to make sure you're safe and supported during these times.
SwingSubs agree to watch these two training videos from the WHO before signing off on the Covid-19 Policy and Agreement
(full URL: https://youtu.be/9Tv2BVN_WTk)
(full URL: https://youtu.be/3PmVJQUCm4E)
USE THE PAPER TOWEL TO OPEN THE DOOR WHEN YOU LEAVE, TOO!
This is a Distance Learning Code of Conduct. Listed below are our top distance learning requirements to ensure that teaching remotely will run smoothly. We want to make sure our teachers and schools are set up for success prior to your distance learning assignment. Please read the statement carefully and acknowledge that you will be held accountable to the below requirements.
1. I will gather information from the school in advance -- on the distance learning platforms used, the log in credentials and the admin contact information.
Tip: The admin’s contact information will be included in the assignment details or emailed to you. Feel free to reach out to them with any questions.
We know that going to a new school can cause anxiety, especially when you don't have all the details. We have tried to provide some useful information by providing the school an "about us" section in their accounts. You can view that information in the View Details of the request.
"View Details" can be found on the assignment in the platform, or if they haven't filled it out, we encourage you to email the school so you can ask questions such as:
First impressions matter. Schools use dress codes as a way to show students what professionalism looks like, and expect their educators to demonstrate that as well.
Many schools provide their specific dress code in the "View details” section, which can be found on the request page of each assignment.
Swing Subs are expected to dress in business casual attire. Based on an analysis of dress codes at Swing’s partner schools, the following is generally considered acceptable:
If your request is for a physical education class you may wear athletic attire.
Schools also recommend avoiding any offensive or strong odors, such as cigarettes or perfumes/colognes, and to practice general hygiene before an assignment.
Swing partners with schools that serve a wide diversity of students and communities across the United States. Swing has a responsibility to meet the needs of schools and also understand the challenges of substitute teaching. We expect our subs to have the utmost professionalism when representing Swing on a school campus.
All SwingSubs need to be on time, respectful, and prepared!
Our list of standard expectations will help you be successful in most situations across all schools:
This section contains behaviors that are never acceptable at any school and can be grounds for removal from the Swing platform. They could also result in schools or parents pursuing legal actions.
We caution you to avoid the following behaviors to be successful at a school:
Reliability is extremely important to schools. By following these expectations you have the opportunity to earn Star Sub status.
First impressions matter, you may find yourself developing your network! Follow these expectations to make a great first impression.
Following these expectations will help you leave a good impression on the school. This can lead to you becoming one of their preferred subs in the future.
We want to make sure all our subs have as many opportunities to work as possible, and we have noticed that some awesome substitutes are being unlinked from schools for being disengaged, and these situations could have been easily avoided.
Please refrain from:
Schools are liable for student safety during school hours, so schools expect that substitutes actively monitor and supervise students at all times.
We know you all are working hard, and we want to make sure that you keep on getting invited back to school. Here are some tips to help schools recognize that you are engaged in the classroom:
As a substitute, you have the opportunity to work with a wide variety of schools. You may have noticed that the degree of organization and the amount of support a school can offer may differ greatly depending on the school’s leadership style and its access to financial and human resources. Working with students can also be unpredictable, and sometimes emergencies arise that require the attention and focus of administrators, which can leave you with little support or direction.
Below are some real situations that have happened to subs that could leave you scratching your head on what to do:
If you ever find yourself in a situation where you are unsure of what you are supposed to be doing please do the following to ensure that you are fulfilling your duties.
We understand that sometimes things happen. You can Cancel an Acceptance by pressing the "Cancel" button on the Request page.
A couple of things to keep in mind:
What if a school cancels a Request on me?
A school is allowed to cancel any Request less than 30 minutes after you’ve Accepted; In other words, such a Request is no longer active, you should not show up, and you will not be paid (and we will not be paid). Independent of this, a school is also allowed to cancel any Request at least 24 hours before the start of that Assignment without paying you (or us).
The school is also allowed to cancel any subsequent day(s) of a Request at least 24 hours before the start time of that particular day(s). In other words, even if you have started a multi-day Assignment, subsequent days can be canceled by the School without paying you (or us), as long as the school cancels at least 24 hours before the start time of whatever day(s) they are canceling.
Any assignment Request (or day(s) of a Request) canceled by the school more than 30 minutes after you Accepted the Request and less than 24 hours from the start time of the relevant day's work is considered late, therefore you will be paid for the upcoming day, with the following exceptions:
Exceptions to the cancellation policy/fees stated above:
If you are a 1099 contractor, please check the itemized breakdown of your pay to confirm what request is missing. Then, submit an inquiry to our Support team so that we can take a look at your issue. To expedite your inquiry, please be sure to include the following:
If you are a W-2 employee, please check out our article, Where's My Payment?
Once we get your inquiry, we will contact the admin for confirmation and contact you with any additional questions, and/or a resolution.
Best practices for payment:
1. Check your account every Friday to confirm all days worked that week are reported under your commitments tab. If you don't see a day you worked, and it was within the last 7 days, contact us. Note: If your request is longer than 7 days, any days worked will still remain under the "upcoming" tab, but will still be paid weekly.
2. Don't accept requests directly from the schools via email/phone/text. All work should be accepted through the Swing text, Swing App, or the web platform to avoid delays in payment.
Things to note:
How do I set up my payment information?
How will I get paid and how often?
Tip: The request page of any given request will also show you when you can expect to be paid. The amount shown is for the entire request, but, you will only be paid one week at a time.
How can I check the status of my payment?
You will be able to see your Payment History by clicking ‘Payment History’ from the dropdown menu on your Tipalti account. Your payment details, for the previous week, will be available by Wednesday each week.
Missing a payment? Start here.
**This article explains payment history for 1099 subs using Tipalti, if you are a W2 sub using ADP, click here
In order to view your payment history or download paystubs, you'll need to use a desktop web browser. This is not yet available on Apple or Android apps. You do have several options for how the information is presented to you.
Please watch our short Payment Breakdown video for help on how to view your weekly payment details.
On your Payment History tab you can:
To Download Weekly Paystubs:
1. Click Payment History from the dropdown in the top right-hand corner. This will show you week by week summaries of your payment amounts
2. Click on the blue arrow next to a given week to go to the “itemized payment details”, where you can see all your payments broken down. This will give you the details of the school you worked at, the date, and the times.
3. From Payment Details, you can also download either an Excel or PDF statement for that given pay period, this is your paystub.
To download all your payments into one file:
1. Click Payment History from the dropdown in the top righthand corner. This will show you week by week summaries of your payment amounts.
2. Click the blue 'Export to Excel' button near the top of the page.
To request an income verification letter please contact us. Please allow up to a week processing time. We cannot provide employment verifications as Swing Subs are independent contractors, however, income verifications are typically an acceptable replacement.
Here is an example of how to fill out your pay profile and tax documents. We have included written instructions below. Please note each persons tax situation may differ. Please select the options that fit your tax situation.
Login to your account and head to the top right hand corner of the page. Click on your name and select “Payment Setup”.
After you log in, you will be taken to a four-screen process. Once you complete the steps on each page, click the “Next” button on the bottom, right portion of the page to move on to the next section.
Page 1: Enter your contact details. If you have a different address on your bank records, use the address as it appears on your bank records.
Page 2: Click the drop-down menu to select the type of payment method you want to use.
Page 3: Complete your W-9 and sign electronically
Complete the W9 Tax Form so that Swing can send you a 1099 form at the end of the fiscal year.
Typically, Swing Subs get paid as individuals. You can set this up by checking the "individual/sole proprietor or single-member LLC" box on the W-9 form. If you've created a corporation or other legal entity under which you want to get paid, you can use those boxes. If you are not getting paid as a business, please leave the "Business Name" section blank.
More information on taxes as a Swing Sub:
Note: In order to pass TIN validation, the following 2 things should match.
Digitally sign your W-9 by typing your full name and your email address. Once you reach the following screen, you are ready to get paid by Swing!
Once you're set up and have received your first payment via Tipalti, you'll be able to see your payment history.
Contact us if you have any questions while setting up your Tipalti account. Please remember that Swing cannot provide tax advice, so we are unable to help you fill out your W-9. We encourage you to reach out to a tax professional for tax advice.
Please contact us for an income verification letter. You can expect a response within 3 business days.
What will the income verification letter entail?
When can I request an income verification letter?
Can I request an employment verification letter?
Congratulations, you've been offered employment with Swing Education! What's next? View the W-2 Employee Onboarding Infographic to find out.
Frequently Asked Questions:
Your Virtual New Hire Orientation will give you insight into your W-2 employee status at Swing. This is considered your first day of work! It will be conducted via Zoom and will be a paid session about an hour and fifteen minutes long.
Click here to learn more about New Hire Orientation.
After you've requested your Virtual New Hire Orientation date, you will be sent an email from our partner i9 Everywhere to begin your I-9. In order to receive the Zoom link for your New Hire Orientation session, your I-9 must be completed by you and verified by i9 Everywhere.
Click here to learn more about the I-9 Eligibility Employment Verification.
If your I-9 has been verified by i9 Everywhere, about one hour before your orientation session you will be sent a Zoom invitation to the email you use for Swing. If it's within 30 minutes of your orientation's start time and you have not received the email, please check your Junk or Spam folder before you reach out to support.
Attending the Virtual New Hire Orientation is not optional; you must be on time and stay the entire duration.
You will be compensated for your Virtual New Hire Orientation time. It will be about one hour and 15 minutes.
During your Virtual New Hire Orientation, you will create an ADP account for Swing. ADP is where you will complete your remaining New Hire onboarding steps: completing your W-2 onboarding process. ADP is also where you will punch your hours in your weekly timesheet, view pay statements, and sick time accrual rates.
You will need to complete your ADP onboarding steps within 3 days following your orientation.
Emergency contact information
Tax withholding forms and information
Payment options
Company policies and documents
Create your personal profile
If you have questions about the red W-2 banner you see on your profile, click here.
More Questions? Check out our help articles. Can't find what you're looking for, contact us below.
We understand that sometimes things happen. You can Cancel an Acceptance by pressing the "Cancel" button on the Request page.
A couple of things to keep in mind:
What if a school cancels a Request on me?
A school is allowed to cancel any Request less than 30 minutes after you’ve Accepted; In other words, such a Request is no longer active, you should not show up, and you will not be paid (and we will not be paid). Independent of this, a school is also allowed to cancel any Request at least 24 hours before the start of that Assignment without paying you (or us).
The school is also allowed to cancel any subsequent day(s) of a Request at least 24 hours before the start time of that particular day(s). In other words, even if you have started a multi-day Assignment, subsequent days can be canceled by the School without paying you (or us), as long as the school cancels at least 24 hours before the start time of whatever day(s) they are canceling.
Any assignment Request (or day(s) of a Request) canceled by the school more than 30 minutes after you Accepted the Request and less than 24 hours from the start time of the relevant day's work is considered late, therefore you will be paid for ½ the hours listed on the request for the upcoming day, with the following exceptions:
Exceptions to the cancellation policy/fees stated above:
Note: this article pertains only to SwingSubs employed as W-2 employees of Swing Education.
We'd be sorry to see you go, but we understand there may be circumstances which prevent you from working with Swing Education in the future. If you decide to terminate your employment with Swing, please contact us saying you intend to resign with the date of your resignation. For example:
I, [name], am writing to inform Swing Education of my intention to resign from substitute teaching with Swing. Please accept this notice of resignation effective mm/dd/yy.
Why do I need to send a resignation letter?
Swing needs to know your intention to resign so we can provide you with required documentation such as unemployment information.
What happens after I submit a resignation letter?
Swing will close your account and you will no longer receive teaching requests or be able to access your account on the Swing platform. You will also receive documentation from Swing's HR team pertaining to unemployment and other topics related to separating from Swing.
Will I be able to access my ADP account and my pay stubs?
Yes, you will be able to access your ADP account for the purposes of accessing pay stubs and year-end tax forms.
What if I don't submit a resignation letter?
If you do not submit a resignation letter, and you no longer accept teaching requests on the Swing platform, Swing will consider inactivity a constructive quit and will terminate your employment.
What if I want to return to Swing in the future?
If you wish to reapply to Swing in the future, you may contact us.
Sometimes the needs of a school can change. They might need you to stay late or sub for an extra day. In these situations, we ask that you remain flexible and follow these guidelines:
Schools can make any changes to a request anytime up until 24 hours of the start time without penalty.
In August 2020, Swing Education began converting California teachers to W-2 employees. In this article, we answer the most common questions regarding W-2 conversion. See also: W-2 Set Up: What's Changing, What's Not.
What does this transition mean for me?
Prior to W-2 conversion, Swing Subs were classified as independent contractors, also referred to by their tax status as “1099 contractors.” As of January 1, 2021, all California Swing Subs must be W-2 employees to accept requests on the Swing platform. Please note: by law, Swing Education is not permitted to retain Swing Subs as 1099 contractors in the state of California.
Will Swing convert teachers outside California to W-2 employees?
Yes. Swing plans to begin converting teachers outside California to W-2 employees beginning in the summer of 2021. We will notify you by email when it's your turn to convert. In the mean time, Swing Subs outside California may continue to pick up teaching assignments as 1099 contractors.
Exception for Swing Subs outside California: teachers outside California who accepted learning pod assignments have already been converted to W-2 employees because these teachers work inside students' homes. We have converted pod teachers to W-2 in the interest of protecting them from liability.
What if I don’t want to be a W-2 employee?
By law, Swing is no longer permitted to retain California substitute teachers as independent contractors. Thus, we have made the decision to transition all teachers to employees. If you do not wish to be a W-2 employee, contact us and we will deactivate your account.
What are the advantages of being a W-2 employee?
As a teacher employed by Swing Education, you will be eligible for benefits such as sick time accrual. Additionally, you are eligible for health care and a 401k after you consistently work 30 or more hours per week over a period of 12 months. Learn more about other perks here.
When will I learn more details about benefits?
During the setup process, you will be given a soft copy of the employee handbook, which lists benefits in detail. Once fully set up, you will also be able to access the handbook on the home page of the ADP portal.
What are the tax implications of being a W-2 employee?
As your employer, Swing will be responsible for taking payroll taxes from your paycheck. Upon set up, you will be asked to fill out IRS form W-4 and your state's tax withholding form, if applicable, so we know how much tax to deduct. At the end of January each year, you will receive Form W-2 from Swing Education.
When will I receive form W-2?
Form W-2 is the tax form reporting your earnings as an employee, typically sent out at the end of January. If you completed any teaching requests as a W-2 employee in year 2020, you will receive form W-2 in January of 2021. If you are still a 1099 independent contractor, you will receive form 1099-MISC, the same for you received from Swing in prior years.
If you are a W-2 employee, you will find your form W-2 in your ADP account. Swing will also mail out a paper copy. Be sure the mailing address in your ADP account is up-to-date.
Does being an employee mean that Swing determines my work schedule?
No. Swing Subs may continue to accept only the requests they wish to take.
May I continue to accept distance learning assignments?
Yes, Swing Subs may continue to accept any requests they'd like, whether distance learning or on site.
Will my pay rate change?
As a W-2 employee, you will be paid hourly and will be required to fill out a timesheet. Please review our help article, W-2 Pay FAQs, for information on how pay rates for W-2 employees are calculated.
Does Swing take a cut of my pay?
No. Our partner schools set the pay rate for substitute teachers. Swing earns money by applying a surcharge to the rate paid by schools.
Am I required to work a certain number of hours to maintain my status as an employee of Swing Education?
Yes, you are required to work 7 days per month. Learn more.
How will I get paid?
Once you transition to an employee, the payroll provider will change from Tipalti to ADP. During set up, we will walk you through how to access the ADP system, set up your account, and complete your I-9 and tax forms. You will continue to be paid weekly.
Will I receive overtime and meal breaks?
Yes, once converted to W-2, teachers are eligible for overtime and meal (lunch) breaks in accordance with your state's labor laws. Details will be spelled out in the employee handbook you’ll receive and sign during set up, and you can always email us with questions below.
Do I need to renew my requirements when I transition to W-2?
No. Your requirements will continue to be renewed according to the same schedule.
Are there any new requirements?
Yes. You must sign the COVID-19 Acknowledgement Form in your Swing account in order to view and accept requests. Additionally, certain states require teachers to take sexual harassment training sessions periodically. You will receive a notification from us when it is time to take training specific to your state.
Do I need to pay any fees to transition to W-2 status?
No. The cost of transitioning will be covered by Swing.
Will the schools I work with change?
No, you will still be eligible to teach at the same schools. Please note that school openings will be affected by COVID-19 guidelines, so you may initially see fewer requests.
I am currently on unemployment. If I transition to being an employee of Swing, what happens to my unemployment benefits?
Swing Subs currently receiving unemployment will continue to receive unemployment until they (a) work full time for a week or (b) earn more on a part-time basis than their unemployment benefit. This applies equally to Pandemic Unemployment Assistance (PUA) benefits, and applies regardless of the Sub's prior status as an independent contractor.
You can enter your time on your timesheet by either logging onto the website of ADP or using their mobile App. We suggest that you are ensuring your timesheet is accurate and ready for payment by completing it and approving it no later than 8 PM on Friday evenings, although it is due no later than 11:59 PM every Saturday. If you run into an issue over the weekend, you will not have ADP or Swing's help until Monday and your timesheet will be late.
Your timesheet is a legal document. Entering hours you did not work, is time fraud. It is your responsibility to ensure it is 100% accurate by the weekly deadline. Please watch the below videos for how to fill out your timesheet, contact us, or contact ADP for technical help. Not asking for help and entering your hours incorrectly is not acceptable.
Please go to Myself => Time and Attendance => Time.
This is how to enter your times on a browser in the ADP time portal:
and here is how to enter your times via the app:
Need help? Something isn't saving or giving you an error? You can Contact ADP. They're available Monday-Friday, 5:00 a.m. to 8:30 p.m. PT.
If you have a general Payroll question, let us know by contacting us using the button below.
For questions, contact ADP as soon as possible, or reach out to us here.
You may take sick time in one-hour increments, as it is accumulated. You must do your best to cancel the teaching request at least 24 hours in advance. Unless necessary, canceling within 24 hours will hurt your reliability performance score.
To record sick time on your time card, select "sick" from the 'pay code column, and enter the total number of hours you want to use. You will only be able to take the total number of hours you have accumulated.
Please ensure you are entering all hours worked. This includes any additional hours for prep/meetings/orientations/back to school/training you may be asked to do for your request
In order to add orientation, administrative and/or training time, for the first time, you will need to do a couple of extra steps the first time. Please watch our video which gives you a visual on how to do that successfully.
Orientation hours are for the initial Swing Orientation. If you have Orientation with a school, please add that as normal worked hours and not Orientation.
Administrative hours are used when Swing requires you to review and sign any documents such as the Code of Conduct and/or the Employee Handbook. During your first week of work, we ask that you include the time it took for you to review and sign the required documents listed above. If you have Administrative time at a school, please add that as normal worked hours.
Training hours are for Sexual Harassment training and Mandated Reporter training. Please enter it by using the 'transfer' and selecting 'training' as the Work Rule option. Do not use this for any other piece of training you may have with schools.
Note: Any red 'i''s means that you are adding time that does not have a 'schedule' attached to it. You can disregard those notifications as they will be fixed during the Payroll Process once we upload your Swing schedule into ADP.
Go Paperless
1. Log into ADP WorkforceNow.URL: https://workforcenow.adp.com
2. Navigate to Myself > Pay > Pay Statements OR Myself > Pay > Annual Statements.
3. Select the Go Paperless card on the right.
4. The Paperless Settings page will display.
5. Toggle the On/Off switch next to Receive paperless statements for each statement type.
6. Click I agree when prompted for electronic consent.
7. Additionally, send me email notifications can be enabled to receive email alerts when a statement is posted.
8. A green confirmation banner should then read "You are successfully enrolled in paperless statements for Pay Statements."
Please note Mylife Advisor (MLA) is able to assist with this request
MyLife Advisor Support:
Hours – M-F 8:00 AM to 11:30 PM ET
Phone – 855-547-8508
E-mail – MyLifeAdvisor@adp.com
(If using personal email, please include the company name in the subject line of the email)
How to Enter Hours on Your ADP Timesheet
What does the red "i" mean on my ADP timesheet?
Other Help Center Articles:
This article explains how to view your Pay Statements for W2 subs on ADP, if you are a 1099 sub using Tipalti click here.
In order to view your pay statements, you will recommend you use a desktop web browser. You currently can't view your ADP pay statements in your Swing Account but this is a feature that will be coming soon.
Please follow the steps below on how to view your ADP pay statement:
Once you've logged into your ADP account:
This section will allow you to view all of your pay statements that are in ADP. You will also have access to print your pay statements if needed.
Some SwingSubs have expressed difficulties accessing the trainings in ADP. If you receive a log-in page, are not able to open courses, or course progress is not being saved the steps below should resolve these issues.
#1 - Use Google Chrome as your web browser.
#2 - Clear your web browser cache and cookies.
#3 - Add these links as trusted sites on your web browser.
https://learnadp.litmos.com and https://adp.calliduscloudenablement.com
#4 -Third-party cookies should be allowed/enabled on your web browser.
https://learnadp.litmos.comand https://adp.calliduscloudenablement.com
#5- Pop Ups must be allowed/enabled on your web browser.
Swing’s Guide To Completing Mandated Reporter Training
California requires all substitute teachers to complete the training to become certified Mandated Reporters. (Refer to the FAQs below for a complete definition of a Mandated Reporter.) In order to work as a substitute teacher with Swing Education in California, you must verify that you have completed the training and have passed the test. Here’s how:
Frequently Asked Questions
What is a Mandated Reporter? Mandated Reporters are required by the state of California to report any known or suspected instances of child abuse or neglect to the county child welfare department or to local law enforcement agency (local police/sheriff's department). Anyone who encounters children through their profession, including substitute teachers and all school employees, must be a Mandated Reporter, pursuant to California Penal Code 11165.7 and California Education Code 44691.
Am I paid to take this training? It depends. If you are an independent contractor (1099) you will not be paid for this time, as you are independent of Swing and this is a State-mandated requirement. However, if you are a W-2 employee, you may record the time on your timesheet as it is a condition of your employment. It will be paid at $16.84/hr. You may only record the time spent on this requirement after you became an employee. We do not retroactively pay for previous time spent.
Why must you report? The primary intent of the reporting law is to protect children from abuse and neglect. Reporting may also present an opportunity to provide help for the family. Parents who are under stress may be unable to ask for help directly, and may not know where or how to access help. A report of suspected abuse or neglect may be the catalyst for bringing about change in the home environment, which in turn, may help to lower the risk of abuse or neglect in the home.
How much proof do I need to provide that abuse or neglect has occurred? No proof of abuse or neglect is needed, only "reasonable suspicion” that child abuse or neglect may have occurred. If you are at all concerned about the possibility of abuse or neglect, you should report. Investigations will be conducted by law enforcement and/or the county child welfare department to determine if abuse or neglect has occurred. Delayed reporting while awaiting further information may hinder the investigation by the appropriate agencies.
How do I report? Mandated Reporters must report to a county child welfare department or to local law enforcement agency, such as the police or sheriff's department, immediately by phone. A written report must then be sent within 36 hours by fax, or it may be sent by electronic submission if a secure system has been made available for that purpose in your county. Written reports must be submitted on the California Suspected Child Abuse Report Form 8572.
Can I report the abuse or neglect anonymously? No. Mandated Reporters must identify themselves to the county child welfare department when making child abuse or neglect reports. However, persons who are not legally mandated may make anonymous reports.
Who will know that I made the child abuse or neglect report? The law enforcement officer and/or county child welfare worker investigating the case will have your name in order to contact you about the report. Other professionals involved in the case, such as detectives, and attorneys will have access to your name as well. However, your identity cannot be disclosed to the family or anyone else not directly involved in the investigation of the case. If your case results in a trial and you are required to testify, your identity may be revealed in court.
Do I need to tell the parents that I filed a report? You are not legally required to notify the parents that you are making a report. However, it may be beneficial to let the parents know you are reporting for the benefit of a future relationship. Copies of the report should be kept confidential and should never be given to any parties other than social services or law enforcement.
If I tell my supervisor about my concerns of abuse or neglect, have I met the obligation for mandated reporting? No. Telling a supervisor does not meet the mandated reporting requirement. If a decision is made that the supervisor will complete and submit the report to the county child welfare department or law enforcement agency, then one report is sufficient.
What if my supervisor tells me not to report my concerns because they are not sufficient? You must still make a report to the county child welfare department or local law enforcement. If the supervisor disagrees, the individual with the original suspicion must report.
If the incident I report turns out not to be the result of abuse or neglect, can I be sued? As long as a child abuse or neglect report is made in good faith, the Mandated Reporter is legally protected from civil or criminal lawsuits. Any legally Mandated Reporter has immunity and confidentiality when making a report. No individual can be dismissed, disciplined or harassed for making a report of suspected child abuse.
What happens if I am concerned about abuse or neglect and I do not make a report? Legally, Mandated Reporters can be criminally liable for failing to report suspected abuse or neglect. The penalty for this misdemeanor is up to six months in jail and/or up to a $1,000 fine. Mandated Reporters can also be subject to a civil lawsuit, and found liable for damages, especially if the child-victim or another child is further victimized because of the failure to report.
Will I have to testify in court? The majority of cases don’t go to trial. If they do, and the professional is required to testify, it is important to remember that the testimony may be essential for the protection of the child.
What happens if the children are removed from the home? This varies somewhat from county to county. If the county child welfare department determines that children must be removed from the home, they may be temporarily placed with an approved relative or in a licensed foster care home or facility depending on the county. If a child is removed, the case must be presented to a judge within 72 hours to determine if the removal is necessary or appropriate pending the rest of the investigation.
What happens after the report is filed? After a report is filed, the county child welfare department or local law enforcement agency investigates the allegations. These agencies are also required to cross-report suspected child abuse or neglect cases to each other.
The county child welfare department or law enforcement agency investigation will result in one of three outcomes:
Sources:
http://mandatedreporterca.com
https://www.cde.ca.gov/ls/ss/ap/childabusereportingguide.asp
Reference California Mandated Reporter Training
The information above is provided by Swing Education in reference to the California Department of Education and the California Department of Child Support Services. For more information, please reference the complete training: https://mandatedreporterca.com/training/school-personnel
If you're a Swing Sub in California, getting a sub permit is a fabulous idea- you'll be able to see more requests (that are often also higher paying!), and your qualifications will be more desirable to schools.
The CTC has recently modified its standards and now include new pathways to obtaining sub permits, meaning that the CBEST is no longer required! That said, our Compliance Officer is hard at work reviewing these new opportunities to fulfill the Basic Skills Requirement (please feel free to explore the link yourself and see what option is the best for you) but in the meantime, you can use the following as a guide for your permit application if you have taken and passed the CBEST already:
I've applied for my permit, now what?
That's wonderful! You should have been notified by the CTC about the estimated processing time and status of your application. Once you’ve been approved please log in to your Swing account and add your document.
How do I renew my permit?
It's very simple to renew your permit! All you need to do is check out this website from the CTC - it has more information on how to renew it online, which should be processed within two weeks. Once you’ve been renewed please log in to your Swing account and update your document.
These following articles may also be helpful:
One of the requirements for the substitute teaching permit is an application form. Here are the detailed steps to completing it:
If you have additional questions about the online application, please contact contact us here. Thanks!
Most subs meet the Basic Skills Requirement for the California 30 Day Emergency Sub Permit by taking the California Basic Educational Skills Test (CBEST).
It is a three-part test which consists of 50 multiple-choice Math questions, 50 multiple-choice English questions, and two essays for the Writing section. Click here to see our top tips for the CBEST!
There are five main steps you need to complete to fully Sign-Up for the CBEST.
This article will walk you through the fives steps.
1. Go to https://www.ctcexams.nesinc.com/PageView.aspx?f=GEN_Register.html and click “Register Now” button
2. If you already have an account, Sign In by entering your email address and password. If you don’t have an account click on “Create an account now” and continue on to create an account.
Confirm you are the person who will be taking the test by checking the box next to the statement “I am the person who will be taking the test” and clicking “Next”
Check the box next to the California Basic Educational Skills Test (CBEST) and click “Next”
We highly recommend taking the computer-based test as there are more testing dates, times, and locations. Be sure to select “Add” all three sections: CBEST Mathematics Section, CBEST Reading Section, and CBEST Writing Sections before clicking the “Next” button
Most testers do not need alternative testing arrangements. If you know you do not need alternative testing arrangements, click “No, I do not plan to request alternative testing arrangements” and click the “Next” button. If you think you may need alternative arrangements, please click the links they provide and read their guidelines before choosing yes.
This page is letting you know that you have a year to schedule your test from the time you register. You just need to click on the “Next” button.
You did not need to choose an “Institution to Receive Test Results” from the drop-down menu. You can simply click the “Next” button to continue.
On the following page, we recommend selecting “Yes” to have your test results mailed to you.
The only question that is required for you to answer is “What is your race or ethnicity?” You can choose to answer the other background questions or you may just continue to click “Next” without answering. Please note there are about 10 pages of background questions.
Review your registration responses and click “Add to Cart” at the bottom of the page when you are ready to register.
Review your cart and click the "Check Out" button.
Review the testing agreements by clicking the box next to “I acknowledged” and clicking the “Next” button.
Read the Withdrawal/Refund Policy for Computer-Based Testing and check the box next to “I acknowledge…” if you agree with the statement. Then enter your payment information and click the “Next" button.
Review your information and click “Submit Order” button.
1) Click on the link that says “Schedule Your Test”
2) Click on the link that says “Schedule”
3) Click on “CA-RMW: CBEST Reading, Mathematics, Writing"
4) Click the light blue “Schedule This Exam” button
5) Test Center Search: Type in your city or zip code and push “Search”. Then, click on up to 3 Testing Centers and click the “Next” button. You can see more testing centers by clicking “Display more testing centers...”
6) Select Date and Time: Choose the location and date that is most convenient for you by clicking on the dates in the calendar that are open and then click the blue box that contains the available time that you desire. You can always go back by clicking “Change Test Centers”.
7) Review your order and click on "Proceed to Checkout" button.
Review your information. Your name must exactly match the identification that is presented at the test center or you will not be able to take your exam. Click on "Update my information" if you need to change your name. If your information is correct then click the “Next” button.
Read the policies and if you agree, check the box next to "I have read and agree to the Evaluation Systems policies listed above.” then click the “Next” button.
Review and click the “Submit Order” button.
Congratulations, you finished registering for the CBEST! We recommend you print out this page for your records and to check your email for the confirmation.
Everyone studies differently, but following these three steps and utilizing the free study resources listed below will help you feel more confident about taking the CBEST. You can also check out our top seven tips to help you prepare for the test.
1) Review the topics on the exam.
Take note of the topics that you think you will have to spend extra time studying.
The following resources are Free CBEST Study Guides, which provides you with a concise listing of all the topics covered on the exam:
2) Take practice tests.
Practice tests can help you pinpoint your strengths and weaknesses, which will allow you to focus your energy on studying the topics you struggle with the most. Additionally, it will help you get acquainted with the testing format, which can alleviate anxiety and help you determine how to best utilize your time during the exam.
A quick google search will show many websites that offer online prep courses, which cost money. Luckily, most of these sites will also offer free practice exams (some sites may require you to create an account).
3) Re-Learn concepts and study!
Here are some helpful sites that can help you find study strategies and review methods that work best for how you personally learn:
*Swing is not affiliated with any of the websites in this article.
If you are moving and want to continue to work with Swing, you may be able to do so! Depending on where you are relocating and whether Swing is onboarding in your new location, we can help direct you with next steps.
Step 1: Identify whether you are moving out of state or within your state
If you are moving within the same state, you will need to update your address and location preferences to give you access to assignments in your new location.
If you are moving out of state and to one of our participating regions, you may need to complete additional onboarding requirements to be compliant in your new region.
If you are moving out of state to a region that we do not operate, you will need to resign.
Step 2: Review our school partner locations
Take a look at our Swing School Partner locations to see if we operate in your area.
Whether you are moving to a new state or just to a different city, you will want to be sure you are able to comfortably commute to jobs with our school partners.
Note: If you do not see your new state or location on the map, we are not yet set up in your area. If this is the case, you will be unable to continue working for Swing. Please write in to support for assistance.
Step 3: Review your onboarding requirements
Once you have identified your new location and confirmed we operate in that area, please review your onboarding requirements.
If you are changing your location within the same state:
If you will be moving states to a location where we are operating, the requirements for onboarding may be different. Please reach out to support before taking any onboarding action.
**Please note - In California, Swing Subs are hired as employees per California state law. You’ll need to go through our application process and have it approved before you can complete your California onboarding steps. Learn more here.
Step 4: Reach out to support
Reach out to support with your new zip code. We recommend doing so once you have moved or when you are no longer interested in substitute teaching in your previous location. This will ensure you do not miss out on any final assignments you could accept prior to your move.
If you are transferring states and we are currently onboarding in your new state/location,
support will advise you on next steps based on eligibility.
Good luck with your move!
One of the benefits of working for Swing is that you do not have to report to a supervisor. With that being said, that also means, you do not have a supervisor/manager to be a reference for your work, since there is no one in the Corporate office that directly witnesses your work.
We do encourage you to reach out to an admin or Pod Parent, with whom you had a great interaction, to ask them to be your Swing reference.
If you need a reference for a loan/apartment please contact us for an income verification letter.
If you are a W2 employee, need employment verification, please call 866-604-6572 with our employer code: 3228042. This is only applicable to W2 employees, and not those who have not transitioned from 1099 status.
In order to reset your password, follow the following steps:
1. From the login screen, type in your email address in the "Email" field.
2. Select the blue "Log In" button. A second screen will appear saying "Welcome back!" On this screen, select the blue "Forgot Password" link, as shown below.
3. Next, you will receive a verification code sent to the email address you entered on the previous screen. You will need to enter this code in the ‘verification code’ box and a new password.
Support is unable to issue you a temporary password or verification code, so if you are having difficulty please try again in 5 minutes.
Note: If you use a Gmail address, you may sign in with the blue "Sign in with Google" button. This option uses your Google credentials to log into the Swing platform.
Do you need our address for a rental property application, employment application, or other?
548 Market St #88403 San Francisco, California 94104-5401
You can use Swing Support as the point of contact for your application. support@swingeducation.com
We don't currently offer phone support. Please submit your inquiry by clicking on the 'contact us' at the bottom of any page. Our team works as fast as they can to answer your emails, so please submit one email per inquiry.
Sometimes the needs of a school can change. They might need you to stay late or sub for an extra day. In these situations, we ask that you remain flexible and follow the following guidelines:
Scenario |
1099 Swing Sub |
W-2 Swing Employee |
The change needs to officially be on the Swing platform. |
This is very important. If you accept a request that isn't in our system, we might have trouble paying you! |
This is very important. If you accept a request that isn't in our system and report the hours on your timesheet we may end up underpaying you since we wouldn't know what pay rate to pay you at! |
Pay Rates |
Requests less than 4 hours are paid at the half-day rate, while requests over 4 hours are paid at the full-day rate. |
You are paid hourly so you will only be paid the hours on your request page. If you are sent home early, alert us so we can revise your hours which will adjust your pay rate so you don't lose out. |
The school made some big changes to the request! |
Our schools can make any changes to the request anytime up until 24 hours of the start time without penalty. |
Our schools can make any changes to the request anytime up until 24 hours of the start time without penalty. |
You are not obligated to accept any changes. |
You have the option to respectfully decline the changes requested by the school and find a new request. If the changes are within 24 hours, you can politely decline and wait for the admin to cancel, or they will have you work the original agreed upon request. |
You have the option to respectfully decline the changes requested by the school and find a new request. If the changes are within 24 hours, you can politely decline and wait for the admin to cancel, or they will have you work the original agreed upon request. Please do not enter the canceled day on your request. You will be paid for any payable penalties during Payroll processing. |
It's good to be flexible with schools! |
Schools sometimes really need the extra hand. If your request was half a day, and they want you to stay a full day, reach out to Support so we can adjust your request. Even if you were already working a full day, and you are not getting paid more, the school will really appreciate your help. |
Schools sometimes really need the extra hand. Please contact our payroll team if you added any more than 60 minutes extra to your timesheet. |
Swing's Meet Swing Education Info Session was held on September 21, 2021.
Swing Education COVID-19 Official Policy
Free COVID-19 Testing Sites in California
Swing's Returning Teacher Info Session was held on August 18, 2021.
Ensuring Your Requirements Are up to Date
Turn Text Notifications On or Off
Download the Swing App for iOS
Download the Swing App for Android
How to Confirm Your Phone Number
Swing Education COVID-19 Official Policy
Free COVID-19 Testing Sites in California
Swing's Back to School Open House was held on August 11, 2021 at 4:00 p.m. PT.
Ensuring Your Requirements Are up to Date
Turn Text Notifications On or Off
Download the Swing App for iOS
Download the Swing App for Android
How to Confirm Your Phone Number
Swing Education COVID-19 Official Policy
Free COVID-19 Testing Sites in California
View Past Webinars and Training Events
Thank you to our 196 substitute teachers who reached Elite Sub status this spring. By consistently teaching the last six weeks of the spring term, you made a difference in the lives of students. On June 14, 2021, we hosted a live online event featuring a special thanks from CEO Mike Teng. We also reviewed how to access the Elite Sub rewards package and gave a sneak peek of our Fall 2021 Swing Rewards program. You can watch the event below. Scroll to the bottom for resource links discussed during the event.
Swing Elite Sub Spring 2021 List If you are an Elite Sub and do not see your name on this list and wish to be featured, contact us at community@swingeducation.com.
Information on STEDI's Ultimate training package. For instructions on how to access your free training package, check the inbox you use to log into your Swing account for an email called "How to access your STEDI training package."
To view your Spring 2021 Elite Sub badge, tap the "More" menu at the bottom of the Swing app. If you don't have the Swing app, see our help article with links to download either the iOS or Android versions.
Download the Swing App for iOS
Download the Swing App for Android
Double check your phone number
Turn text notifications on or off
COVID-19 protocol example from Pasadena USD
STEDI training for substitute teachers
Third Annual Substitute Teacher Hall of Fame
View Past Webinars and Training Events
On March 15, 2021, we co-hosted an event with KIPP DC and covered topics such as:
All DC K-12 educators workers are eligible to pre-register for the vaccine at http://vaccinate.dc.gov/
KIPP DC safety video