What Do I Do If My Paycheck Is Incorrect?

Submit an inquiry to our Payroll team so that we can take a look at your issue. To expedite your inquiry, please be sure to include the following:

  • School Name
  • Admin Name
  • Date of missing/incorrect payment
  • Hours worked
  • Statement on why you didn't enter it on your timesheet

Once we get your inquiry, we will contact the admin for confirmation and contact you with any additional questions, and/or a resolution. 

Remember: Entering all hours, each week, on time is the only way to guarantee a correct paycheck. Not entering your hours on time can mean delayed payments.

Please watch our tutorial on how to enter your hours if you are unsure how to enter them. How Do I Enter My Hours and Approve My Timesheet?


Other FAQ's: 

W-2 Pay FAQ's

How Often and How Do I Get Paid As a W-2?