I converted to an employee in the middle of the week, and I'm already working at a school. How do I get paid?
You will need to enter your hours worked, starting on the day you complete the Orientation call. For instance, if you worked Monday-Friday this week and completed your Orientation and onboarding on Wednesday, you would need to enter Wednesday-Friday in ADP, and then Monday and Tuesday would be paid via Tipalti.
If you are working for a Pod, you will need to enter your entire week in ADP. Please let us know if you are blocked from entering times, as this means we need to change your hire date to the first day of work.
I was asked to come to work directly by an admin and never accepted a request via the platform.
That's okay. Please enter the time as normal on your timesheet and contact us with the information below. We need this information to verify your timesheet.
- The name of the school.
- The hours you worked, in detail, along with lunch breaks taken.
- Name of the admin who contacted you and the contact information.
I was offered a lunch break but I declined.
It is mandatory for you to take a lunch break. Declining a lunch break is unacceptable under all circumstances and could lead to termination.
I asked for a lunch break but was told they couldn't give me one.
Please contact us right away and tell us whom you spoke with at the school. We will conduct an investigation on your behalf.
What happens if my timesheet is late?
You will receive written warnings each time your timesheet is late. Please note that not approving your timesheet on time, will lead to termination.
How do I approve/submit my timesheet?
I was overpaid. Is it mine to keep?
No. Overages must be paid back to Swing. Please contact us and let us know. Knowingly keeping the funds is unacceptable under the employee code of conduct.