COVID-19 (Coronavirus) FAQs for Substitute Teachers

 

  • Does Swing Education offer remote teaching opportunities? 
    • Schools now have the option to select remote learning when requesting a sub.  Most of these assignments will require you to have a working computer or tablet and a reliable internet connection.
    • If a school in your region requests a remote sub, the request will state "REMOTE/ONLINE" in the address field. The school will provide online tool information, such as login credentials for Zoom or Google Classroom, in the notes field.  
    • If you accept a remote request and do not get the information you need to teach the class remotely, contact the school as soon as the assignment is confirmed.

 

  • Can I get paid while schools are closed? 
    • You will continue to be paid as usual for days you have already worked. However, schools pay only for filled requests, so we are unable to pay subs for days that are not worked during these closures.
    • You may be able to find financial assistance through federal, state or local programs. Learn more.

 

  • I’ve recently been traveling. Do I need to do anything differently? 
    • If you have traveled to a Level 3 Travel Health Notice country, please stay home for a period of 2 weeks from the time you returned home. 
    • If any symptoms arise within that 14-day period, including fever, cough or shortness of breath, call your medical provider immediately. Do not take any teaching assignments until a prognosis is determined.
    • If you have traveled to areas domestically or internationally without a known COVID-19 outbreak and you do not have any symptoms of illness, you may continue working as usual.

 

  • What should I do if I feel sick?
    • If you have worked in schools in the past 2 weeks and have tested positive for COVID-19, contact us with details as soon as possible.
    • If you are experiencing fever, vomiting, diarrhea or other symptoms of a communicable illness, whether or not you believe it’s related to COVID-19, cancel any upcoming requests on the Swing platform immediately.
    • If the request is same-day, please contact the school directly as well as our support team.

 

  • Will I be penalized for canceling a request due to sickness?
    • We are waiving all cancellation penalties from March 15, 2020 through April 30, 2020, regardless of the reason.

 

  • I’m in a high-risk group and don’t feel comfortable teaching at this time due to the increased health risks from COVID-19. What should I do?
    • It is your choice which requests you accept or not. If you have upcoming requests that you don’t feel comfortable completing, go ahead and cancel. 
    • However, if you are scheduled for a request that begins within 24 hours or have already started a long-term request, please contact us as soon as possible

 

  • Will I still be paid for the day if I have to leave early from a request due to sickness?

 

  • What if the school I am at sends me home early due to COVID-19 concerns on their campus?
    • If a school closes early, you will be paid for the hours you worked, either a half or full day. There are no additional actions you need to take.

 

  • What can I expect if a school I have subbed at recently has a known case of COVID-19?
    • If you have an upcoming assignment at a school that will be closed due to COVID-19, you will receive a cancellation via text message or push notification. You will not be paid for assignments that are canceled in advance of the start date.

 

  • Do you have a list of all school closures in my area? 
    • If you have any upcoming assignments at schools that are closing, you will be notified of the canceled requests via text message or push notification. However, if you are curious about other schools, Education Week has put together this map of school closures

 

  • How will I know when schools in my area reopen?
    • You will automatically begin receiving substitute teaching requests again as schools reopen and they become available. 

 

  • I am on a long-term assignment, will it be canceled?
    • You will be paid for days you have worked, and, in most cases, future days will be canceled. When the school reopens, the school may request that you  continue the assignment if you are still available. 
    • Some schools may offer the opportunity to continue your long-term assignment in a remote teaching capacity. In this case, the school will reach out to you directly to discuss the terms of the change, and of course it’s your choice whether to continue the assignment. If you choose not to continue, we will waive any cancellation penalties.

 

  • Are there things I can do to advance my career with Swing Education while schools are closed? 
    • Yes! Click here to learn more about advancing your career with Swing Education.

 

  • Why was my Swing Hero request canceled? I thought those assignments are guaranteed.  
    • Under normal circumstances, it would be very unusual for a Swing Hero request to be canceled. We depend on all of you Heroes to help fill last minute openings at schools! However, these are not normal circumstances. Given that schools are currently closed, we have canceled all upcoming Swing Hero requests except those starting within 24 hours. Swing Hero requests will become available again when most schools are back in session. You can learn more about Swing Heroes here.

 

  • Can I still sign up to sub with Swing Education?
    • In light of restrictions due to the COVID-19 (coronavirus) pandemic, we are placing a temporary pause on adding new subs to our network. Some of the steps to onboard as a sub require face-to-face interaction, and for the health and safety of you and your community we can’t support taking any in-person steps at this time.
    • If you’re already in the process of becoming a sub, your onboarding will be on hold until we receive guidance from the Centers for Disease Control that it’s safe for you to proceed with face-to-face onboarding requirements. We thank you for your patience and look forward to welcoming you into the Swing community soon!

   

  • Where can I get more information about COVID-19? 
    • You can find more information, as well as updates, on the CDC website.