COVID-19 (Coronavirus) FAQs for Substitute Teachers

Frequently Asked Questions about COVID-19A For Substitute Teachers

  • What should I do if I feel sick?

    • If you have worked in schools in the past 2 weeks and have tested positive for COVID-19, contact us with details as soon as possible.
    • If you are experiencing fever, vomiting, diarrhea, or other symptoms of a communicable illness, whether or not you believe it’s related to COVID-19, cancel any upcoming requests on the Swing platform immediately.
    • If the request is same-day, please contact the school directly as well as our support team.
  • Does Swing Education offer remote teaching opportunities? 

    • Schools now have the option to select remote learning when requesting a sub.  Most of these assignments will require you to have a working computer or tablet and a reliable internet connection.
    • If a school in your region requests a remote sub, the request will state "REMOTE/ONLINE" in the address field. The school will provide online tool information, such as login credentials for Zoom or Google Classroom, in the notes field.  
    • If you accept a remote request and do not get the information you need to teach the class remotely, contact the school as soon as the assignment is confirmed.
  • I’ve been traveling recently. Do I need to do anything differently? 

    • If you have traveled to a Level 3 Travel Health Notice country, please stay home for a period of 2 weeks from the time you returned home. 
    • If any symptoms arise within that 14-day period, including fever, cough, or shortness of breath, call your medical provider immediately. Do not take any teaching assignments until a prognosis is determined.
    • If you have traveled to areas domestically or internationally without a known COVID-19 outbreak and you do not have any symptoms of illness, you may continue working as usual.
  • Will I be penalized for canceling a request due to sickness?

    • Please be as specific as possible with why when canceling. Please do not go to the school sick because you are worried about a cancellation penalty. 
  • I’m in a high-risk group and don’t feel comfortable teaching at this time due to the increased health risks from COVID-19. What should I do?

    • If you have upcoming requests that you don’t feel comfortable completing, go ahead and cancel. 
    • However, if you are scheduled for a request that begins within 24 hours or has already started a long-term request, please contact us as soon as possible.
  • Will I still be paid for the day if I have to leave early from a request due to sickness?

    • Unless you're a W-2 sub employed by Swing (California only) you will only be paid for the time you worked. 
    • W-2 subs may qualify for Supplemental Paid Sick Leave (or SPSL) until September 30, 2022 for any COVID-related absence. Please contact us to see if you qualify. 
    • W-2 subs may also qualify for COVID exclusion pay for any COVID-related absence. Please contact us to see if you qualify. 
  • What if the school I'm at sends me home early due to COVID-19 concerns on their campus?

    • If a school closes early, you will be paid for the hours you worked. There are no additional actions you need to take.
  • What can I expect if a school I have subbed at recently has a known case of COVID-19?

    • If you have an upcoming assignment at a school that will be closed due to COVID-19, you will receive a cancellation via text message or push notification. You will not be paid for assignments that are canceled in advance of the start date.
  • Where can I get more information about COVID-19? 

    • You can find more information, as well as updates, on the CDC website.