How Do I Complete My California Background Check?

Important Note If You Already Have a Live Scan From a Different Company or Organization

Live scans in California are not transferable. Swing requires all subs to submit a live scan using the forms on your Swing account. However, we'll still reimburse the costs up to $74.99 after you complete your first sub day with Swing. 

 

Live Scan Background Check

You can complete your Live Scan background check at any operator that performs Live Scans, including most UPS locations or a WellnessMart location. Click here for a comprehensive list of Live Scan locations, including our recommended UPS locations

  • UPS - Most UPS locations provide Live Scan fingerprinting. Call your local UPS store to check if they conduct Live Scans, or use the link above to find fingerprinting locations.
  • WellnessMart: To get started, download and fill out this form and bring it to your local WellnessMart location. After you complete the scan, your results will automatically be sent to Swing.
  • Other Live Scan Location: You also have the flexibility to go to any Live Scan location. Download and fill out this form and bring it to your appointment.

Important Note About UPS Live Scan Process:

Some UPS locations are moving to virtual "check ins" for live scans.
If your UPS location uses a virtual check-in, they will be asked to click a link on their computer or phone that sends them to a 'Request for Live Scan Service' Form. From there, Input their information and check off both DOJ and FBI, even though it's filled out on the physical form Swing Provides. 

 

Steps: 

  • Make sure to call in advance or check store hours to make sure the UPS/Live Scan location is open and does not require an appointment
  • Applicants must have a current valid ID
    • Driver’s License or State issued ID card
  • Bring two copies of the Swing Live Scan form - a copy for you to keep, and a copy for the Live Scan operator to keep. If you do not have this form, you will be unable to get your Live Scan completed. 
  • Let the Live Scan operator know that you’re getting your Live Scan for Swing Education
  • Once your Live Scan is complete, make sure to indicate that you completed it in your Swing Account. Please give Swing Education 7-14 business days to receive and process your background check. You will be notified via email when it is processed and reviewed. 

FAQs

  • What if I've already done a Live Scan background check for another organization?
    • Unfortunately, even if you’ve done this with other schools, companies, or districts, legally you’ll have to do one with us. Agencies are not allowed to share background check results, so we do not have access to any previous Live Scan. 
      *Our CX Team member Claire explains here on Tiktok!*

  • How can I check the status of my Live Scan background check?
    • Swing Education receives your Live Scan results directly within 7-14 business days. However, if you would like to check the status of your results, you can visit the CA DOJ's website to see if your Live Scan has been processed.
    • Once your Live Scan has finished processing, please allow up to 48 hours for your account to be updated

  • Can I request a copy of my background check from Swing Education?
    • Unfortunately, Swing Education is unable to provide you with a copy of your background check. However, you can request your own copy through the CA DOJ. If you would like to request a copy of your Live Scan background check, click here to be redirected to the CA DOJ's website.
  • Can I do my TB test and Live Scan background check at the same time at Wellnessmart?
    • Yes! You can definitely do both at the same time.