We love it when Swing’s school partners have great working relationships with specific substitute teachers! Sometimes it’s easy to call a sub into work and forget to post the request to the Swing platform but this can create a problem for the sub.
It is imperative to post the request to the platform or the sub will not be paid for the days they worked. Remember to utilize the "request the specific sub" button to request a specific sub.
If you forget to post the request to the platform, here’s what to do:
Reach out to our support team ASAP with the following request information:
- Date worked
- Time range worked
- Teacher name
- Grade-level taught
- Subject taught
CC the substitute teacher on the email to keep everyone on the same page. Swing will then work to update the request and ensure the sub is paid for time worked.