Why am I not getting notifications for jobs that are posted on the site?

Often, as soon as a request is sent out, it is picked up very quickly by the first substitute who receives the notification. The order in which text messages and push notifications are sent out is changed each time so that all subs have a chance to get notifications first. 


Make Sure Notifications on The Swing App Are Turned On:

If you're not receiving notifications for jobs, please ensure either your text notifications or your Swing app's push notifications are turned on.

Please note: that you can only have one set of notifications at a time. You can NOT have text notifications and app push notifications at the same time. 



What Can You Do as a Sub to Ensure You Book The Next Available Request?

We Recommend:

  1. Adding yourself to the waitlist in these situations because request availability can always change.
  2. Logging in on the computer or mobile site as the assignments go there first for the first few minutes. 
  3. Achieve our Star Sub Status to receive earlier notifications

How Can A Sub At Swing Reach Star Sub Status? 

Our Star Subs get notifications first, you will want to be a Star sub by ensuring you do not:

  1. No show
  2. Cancel last minute
  3. Are late
  4. Receive negative feedback