How do I contact Swing?


If you need to get in touch with our Support team, we've got a few options for you that are super easy to use. You can email us directly at, send us a text message, or live chat with us online. 

How to email Swing Support

To email us, all you have to do is send a message to the email address provided above, or fill out the request form by clicking this link: You can also access the request form by visiting our help center, as seen below.


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How to text Swing Support

If you prefer texting, you can reach out to Swing Support using this number: (650) 413-9268. But just a heads up - this is a text-only line. Any calls to this number will go straight to voicemail.


How to reach Swing Support over Live Chat

Last but not least, we're always happy to live chat with you during our business hours (7 am to 3 pm PST.) You can connect with one of our support agents by clicking the blue bubble at the bottom of your screen. (screenshot below for reference)

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*It is important to note that live chat is not available on Monday between 10 am and 12 pm, and from 11 am to 12 pm Tuesday to Friday.

Chat is not available during these hours to accommodate meal breaks and team meetings. We understand this may be inconvenient for some but encourage you to return when we’re open or shoot us a text message