How Do Adjustments Work?

 

For Pay-As-You-Go:

If adjustments are needed to be made to an invoice, please contact us. Our support team can make the adjustment and provide you with an updated invoice. Please note that the line items in the invoice cannot be adjusted. You will see the change deducted from invoice totals on the first page of your invoice.

For Prepay:

If adjustments are needed to be made to an invoice, please contact us. Generally, the amount will be refunded back to your prepaid balance. Please note that the line items in the invoice cannot be adjusted. You will see the change deducted from invoice totals on the first page of your invoice.