Credit balances happen when we receive payments that we don’t have remittance for, or if we receive duplicate/overpayments.
Please contact us if you'd like to apply your credits or receive a refund.
Billing For Schools
- How Do Adjustments Work?
- I never received an invoice.
- What Does 'Credit Balance' Mean On My Invoice?
- We sent in a check but the invoice shows as unpaid.
- We canceled this request. Why are you charging us a last-minute cancellation fee?
- What Do I Do If There Is a Incorrect Charge On My Invoice?
- How do I pay my schools invoice?
- What Are My Payment Options?