Waitlist FAQ's

 How are waitlists used on the Swing platform?

  • Your request is filled so a waitlist is created in case the original substitute becomes unavailable
  • A signup list of candidates interested in a long-term request

Can schools select a substitute off of the waitlist that they would prefer to fill a request?

Yes. There is a “choose” button next to each substitute on the waitlist. However, it is best to do this as far in advance as possible and preferably not within 24 hours of the start time. You will also need to verbally confirm with the substitute you are choosing. 

Are substitutes selected off the waitlist to fill last-minute requests?

Not automatically. If the original substitute cancels the request within 48 hours of the start time, Swing will notify the pool again.

Are substitutes on the waitlist always available to accept a request?

Not always. Substitutes often put themselves on several waitlists and it is easy to lose track. You’ll need to contact the individual on a waitlist and get verbal confirmation that he/she is available before selecting.

I see several names on a waitlist for a long-term request I posted. How do I know which one is the best candidate for the job?

You can look at each subs profile which now includes their work history on and off Swings platform. A member of our School Operations team will be in touch to offer their assistance with filling your request.    

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