Things happen! When they do, you can cancel an assignment by pressing the "Cancel" button on the Request page.
Before you cancel, keep in mind the following:
- Schools are counting on you, and canceling means, they scramble to try and replace you.
- There is no penalty when you cancel a confirmed request UNLESS there are:
- more than 30 minutes since your acceptance of the request, and
- less than 24 hours before the start time of the request.
- If you cancel more than 30min after accepting and less than 24 hours from the start time, this is a Last-Minute Cancellation. This affects your sub rating and may be subject to disciplinary action. Accruing multiple Last Minute Cancellations may result in disciplinary action up to and including termination.
Can a school cancel after I accept a request?
Similar to above, a school may cancel a request UNLESS there are:
- more than 30 minutes since your acceptance of the request, and
- less than 24 hours before the start time of the request.
When a school cancels, the request is no longer active.
What about multi-day requests?
Even if you have started a multi-day Request, the school may cancel subsequent day(s) without penalty if they cancel at least 24 hours before the start time of the day(s) they are canceling.
If a school cancels less than 24 hours in advance, will I be paid?
With few exceptions*, you will be paid for the full amount if the request if a school cancels more than 30 minutes after you accept and less than 24 hours before the start time.
With few exceptions*, you will be paid at least ½ the value of the Request if a school cancels more than 30 minutes after you Accept and less than 24 hours before the start time.
*Exceptions:
- You are more than 15 minutes late to an assignment
- The school cancels due to negative feedback about your performance
- The request is canceled for emergencies (e.g., weather, health or safety threats, natural disasters, etc.