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Keeping Your Request Open After the Start

This article breaks down how and when schools can use the Open After Start feature to increase the changes of their request being filled.

Open After Start

By default, unfilled single-day requests close once the scheduled start time passes. However, there are many situations where partial-day coverage is still valuable.

The Open After Start feature allows you to keep a request available to substitutes after the scheduled start time, increasing your chances of finding coverage for last-minute absences and hard-to-fill requests.

How It Works

When posting a single-day request, you'll be asked:

"If unfilled at the start time, would you like to keep the request open?"

If you select Yes, you'll be asked to enter a latest acceptable arrival time. The request will remain available to substitutes until:

  • A substitute accepts the request, or

  • The latest acceptable arrival time is reached

Once the latest acceptable arrival time passes, the request will automatically close.


What Substitutes See

Before the scheduled start time, substitutes can view and accept the request as they normally would.

If the request remains unfilled after the scheduled start time, it will continue to appear in available requests with messaging indicating that the assignment has already started.

If a substitute chooses to accept the request after the start time has passed, they will be required to provide their expected arrival time (ETA). This ETA is included in the confirmation sent to the school so administrators know when to expect the substitute to arrive.

To help substitutes determine whether they can realistically make it to the assignment, the latest acceptable arrival time will also be displayed when it is within 30 minutes of the cutoff.

When to Use Open After Start

Open After Start can be especially helpful for:

  • Same-day and last-minute absences

  • Requests that are difficult to fill

  • Situations where partial-day coverage is still beneficial

  • Schools that would prefer some coverage rather than no coverage

Keeping requests open after the start time can increase the likelihood of filling an otherwise unfilled absence while ensuring both schools and substitutes have clear expectations about arrival times.

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