Swing Heroes
Swing Heroes are our most reliable and professional substitutes. They consistently:
Arrive on time, prepared and ready to teach
Never no-show for an accepted request
Rarely cancel assignments at the last minute
Represent Swing professionally and put their best foot forward on every assignment
Receive positive feedback from schools
Benefits of being a Swing Hero
Swing provides additional benefits to its most reliable subs, including:
A Swing Hero icon visible to schools on your substitute profile
Priority access to long-term requests
Priority access to assignments with new school partners
Early notification of requests before they are released to the general pool of subs
Ultimately, Swing Hero status increases access to request leads to more earning opportunities.
How to see your status
If you are a Swing Hero, you will see a Swing Hero badge on your profile that is visible to schools
If you do not see the badge, you are likely on your way to earning Swing Hero status
Each assignment completed without a negative event helps you maintain your status or move closer to becoming a Swing Hero. Strong reliability and positive relationships with administrators are key.
How to become a Swing Hero
Do’s
Earn positive feedback
Schools can leave feedback after assignments. Consistently doing great work and avoiding negative feedback improves your standing.Follow expectations
Review the Best Practices and Resources Articles and review the Code of Conduct for detailed expectations.Become preferred
Build strong relationships with schools so they request you as a preferred sub.Work consistently
Completing more assignments without negative events strengthens your status.
Don’ts
Do not no-show
No-shows strain school resources and negatively impact your status.Do not cancel at the last minute
Be mindful of what you accept and avoid canceling within 24 hours of the assignment start time.
Important: Swing takes reliability and negative events very seriously. Repeated issues can result in removal from the platform.
FAQ
What does it mean when Swing Hero states I qualify for increased earning potential?
Swing Hero status provides earlier and broader access to assignments, including:
Earlier access to sub requests
Access to more requests overall
This increased access can instead lead to more earning opportunities.
How pay rates work
Each sub request still its own unique pay rate based on the specific details. Swing Hero status does not change the listed rate for a request.
Important: You are always paid the rate shown on the request at the time you accept it.