How to completely cancel a request
To cancel a request, follow these 7 steps:
Log in to your Swing account.
Click on “My Commitments”
Click "View Details" for the Request you want to cancel
Scroll down the page and click the “Cancel” button
Select "Cancel all remaining days" on the request.
Click the “Yes” button to confirm your cancellation
Look for a confirmation text or email
New Feature Launch: Partial Cancellation for Multi-Day Requests
Overview
We’re excited to launch a new feature that empowers substitutes to release specific days from multi-day or long-term assignments—without canceling the entire request. This reduces classroom disruption and gives schools a better chance at staying fully staffed.
What’s New
When canceling from an in-progress multi-day request, substitutes now have two options:
Cancel the entire remainder of the request (same as before).
Cancel specific days only ✅ (new).
1. Click on cancel button on the request you wish to remove or cancel specific days for.
2. Then press the "Cancel some days" button.
3. Write the dates you need to remove or adjust from your request.
4. Select the reason for canceling and press the "Cancel Some Days" button to submit the request.
This new flow only applies to multi-day requests that have already started.