How to completely cancel a request
To cancel a request, follow these 7 steps:
Canceling assignments in Swing Education can vary depending on scenarios such as same-day cancellations, safety concerns, or multi-day assignments.
Log in to your Swing account.
Click on “My Requests”
Click "View Details" for the Request you want to cancel
Scroll down the page and click the “Cancel” button
Select "Cancel all remaining days" on the request.
Click the “Yes” button to confirm your cancellation
Look for a confirmation text or email For multi-day assignments, you can choose between canceling all remaining days or specific dates depending on your schedule and needs.
New Feature Launch: Partial Cancellation for Multi-Day Requests
Overview
We’re excited to launch a new feature that empowers substitutes to release specific days from multi-day or long-term assignments—without canceling the entire request. This reduces classroom disruption, gives schools a better chance at staying fully staffed, and allow subs to better manage their requests.
What’s New
When canceling from an in-progress multi-day request, substitutes now have two options:
Cancel the entire remainder of the request (same as before).
Cancel specific days only ✅ (new).
1. Click on cancel button on the request you wish to remove or cancel specific days for.
2. Then press the "Cancel some days" button.
3. Write the dates you need to remove or adjust from your request.
4. Select the reason for canceling and press the "Cancel Some Days" button to submit the request.
This new flow only applies to multi-day requests that have already started.