How to completely cancel a request
To cancel a request, follow these 7 steps:
Canceling assignments in Swing Education can vary depending on scenarios such as same-day cancellations, safety concerns, or multi-day assignments.
Log in to your Swing account.
Click on “My Requests”
Click "View Details" for the Request you want to cancel
Scroll down the page and click the “Cancel” button
Select "Cancel all remaining days" on the request.
Click the “Yes” button to confirm your cancellation
Look for a confirmation text or email For multi-day assignments, you can choose between canceling all remaining days or specific dates depending on your schedule and needs.
Partial Cancellation for Multi-Day Requests
Overview
Substitutes can also cancel specific days from multi-day or long-term assignments—without canceling the entire request. This reduces classroom disruption, gives schools a better chance at staying fully staffed, and allow subs to better manage their requests.
Please note that you only have the partial cancel option available once the sub request has started.
1. Click on cancel button on the request you wish to remove or cancel specific days for.
2. Then press the "Cancel some days" button.
3. Write the dates you need to remove or adjust from your request.
4. Select the reason for canceling and press the "Cancel Some Days" button to submit the request.
This new flow only applies to multi-day requests that have already started
Who do I contact if I need to call out?
Please contact the school first by reaching out to the Day-Of contact listed on the Swing Sub request.
